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1 Results for How do I communicate information with my stakeholders (e.g. suppliers, customers, logistic partners)?:

Document No.

SS ISO 9001:2015 (Clauses 5.1.2, 5.2.2, 7.4, 8.2.1 and 9.1.2)

Title

Quality management systems -- Requirements

Why is this useful?

These standards will help me ensure that information is shared effectively with my stakeholders.

Scope

ISO 9001:2015 specifies requirements for a quality management system when an organization:
a) needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and
b) aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.

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